SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Just For Him (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://justforhim.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Wonderful! More beautiful than photo! Thank you very much!
I really liked the chain, the quality is good, I think it's steel, heavy, delivery is fast, thank you very much
The order went a little more than a month
Excellent quality chains, Good individual packing. Seller good, Replies to messages. Thank you very much to the store, I highly recommend both the goods and the seller.
Perfect. I'll order more.
Thank you for the quality
In fact, not as bright yellow as in my photo, I really likedColor as in Italian gold 750 tests
It arrived to Nigeria in 18 days! I love it and it is accurate to description
I love the chain, exactly as the store describes it and as I wanted it, I would buy it again. Super recommended product like the seller
It's perfect, for the price too well..
Came super well It looks good material And she's super pretty * Then I'll update my comment to see if it doesn't fade *
Nice chain. Good quality. Fast delivery. Happy with purchase.
It came fast and good quality. Perfect
The goods came to Minsk for 3 weeks. Seller Thank you! The chain is beautiful and of good quality. Sent fast.
Like. What I need for my pendants. Feel free to recommend.
Good chain, but some seemed too yellow♀ Did not communicate with.
Fits the description
Happy with my purchase‼
Everything perfect
Satisfait. Les chaines sont de bonne facture, bonne finition. A voir dans le temps si la couleur tient bien. Au premier abord, par rapport à d'autres types de chaines, elles paraissent assez fines, mais c'est du à la conception de fabrication entrelacé. Le vendeur communique et semble assez pro. 2Livraison assez rapide. Satisfied. The chains are well made, good finish. To see in time if the color holds well. At first glance, compared to other types of chains, they seem quite thin, but this is due to the design of interlaced manufacture. The communicates and seems quite professional, which is good. Delivery is quite fast.